Olimp Bookmakers adheres to the principles of responsible game, where the bettor (the customer) takes responsibility for monitoring his betting activity to avoid possible negative consequences of gambling addiction.
Olimp Bookmakers responsibly takes all possible measures to prevent gambling addiction and participation in betting of the citizens of the Republic of Kazakhstan under 21 years.
Client is aware that betting is a form, variety of entertainment or leisure, and betting does not serve as a source of income. Betting is based only on probability of the outcome. However for some customers betting may turn into a problem that must be taken very seriously.
Currently gambling is already recognized as a disease - the World Health Organization (WHO) included gambling to the International Classification of Diseases (ICD-11) on June 18, 2018.Please note that diagnosis of clinical disorder can only be made by trained specialists.
You may check your betting behaviour by answering the following questions:
If your reply to any or some of these questions is in the affirmative, then the Bookmaker recommends using betting limits on the website, and contact specialized organizations for qualified assistance as soon as possible.
You may ask for a professional help from one of the following organizations:
The Bookmaker offers the following types of self-restriction that you may set on the website:
Betting limit for 1 (one), 7 (seven) and 30 (thirty) days. You can set a maximum amount of all your bets for a day, week or month in accordance with your budget. Upon reaching the given amount, placing bets is limited to the selected period.
Self-exclusion (self-restriction) from 1 (one) to 30 (thirty) days. You can completely block your account for specified period.
Voluntary block of your account for an unlimited period that is valid until you cancel it yourself.
Responsible gaming settings
You can set the parameters of betting limit and the period of self-restriction by clicking on “Self-restriction” section in Account management which can be found in menu under your account number.
For voluntary block please contact Customer Support Service.
*Olimp Bookmakers takes self-defense measures very seriously, therefore self-restriction set by the client cannot be canceled or changed until specified period expires.
**Client has the right to withdraw money during self-restriction period, subject to Bet acceptance T&Cs, including clauses 8.5, 30.10, 30.11 and 30.18.
In accordance with the legislation of the Republic of Kazakhstan, taking part in betting of citizens of the Republic of Kazakhstan under the age of twenty-one years is prohibited. For this reason, when registering on our website, each client must confirm their age and send supporting documents if necessary. Along with this, we urge parents and guardians to join our efforts to protect citizens under the age of 21 from possible harmful effects of betting.
Additional tools for self-restriction and limiting children's access to certain websites are special programs that block access to certain websites:
Follow recommendations below to ensure that betting brings joy and does not cause difficulties.
If you have questions, contact Customer Support of Olimp Bookmakers.